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eHarmony Reviews (2024): Science-Based Love or Hype?

You’ve heard about eHarmony for ages but never given it a chance, so now you’re wondering if it’s worth all the hype.

We’ve covered all the ins and outs of this dating platform to help you decide whether to give it a shot on your journey to find love. We discuss everything from key features to user reviews. Read on to discover if eHarmony is a good fit for you. 

What is eHarmony?

eHarmony is an online dating website that uses an advanced questionnaire and algorithm to match compatible singles. This dating site is designed for serious singles seeking meaningful, long-term relationships. 

History and Overview

Clinical psychologist Neil Clark Warren and his son-in-law, Greg Forgatch, founded eHarmony in 2000. It was one of the first dating sites to incorporate matching algorithms and compatibility factors. In 2010, the dating site expanded with the introduction of its mobile apps, allowing singles to connect with others on the go. 

Although the dating site was designed for heterosexual couples when it first launched, it has since expanded to include LGBTQ+ singles. 

Target Audience and User Demographics

Singles serious about making meaningful connections and finding long-term partners are the target audience for eHarmony. Because it’s geared toward serious commitments, it’s not suited for singles looking for casual relationships or hookups. 

The highest percentage of users are between the ages of 30 and 44. However, older singles are using eHarmony, too, as it ranks as one of the most popular dating sites for users over 65

How eHarmony Works

eHarmony is a dating website that uses personality assessments to learn about you and introduce you to compatible matches. Unlike other sites that encourage you to browse for other singles using search filters, this dating app wants you to stick with the matches they provide for you. 

Once you find a match you’re interested in, you can like them or send them a message. 

Sign-Up Process

To begin your dating journey on eHarmony, you’ll create a username and password and provide basic information about yourself, like your age, gender, and location. Next, you’ll complete the Compatibility Quiz, a series of questions that help the algorithm learn more about you and your dating preferences to build your Personality Profile. Then, you’ll focus on creating your profile by uploading a photo and providing information about you that will help spark conversations. 


Compatibility Questionnaire

The Compatibility Quiz features 80 questions that cover a wide range of topics. Some questions focus on your relationship goals and preferences, while others aim to learn more about your behaviors, psychology, and outlook on life. The dating site says it should take around 20 minutes to complete the survey. 

Profile Matching System

Once you’ve completed the Compatibility Quiz, the algorithm will create a Personality Profile based on your results. You can access your profile with a Premium membership or purchase it through a Basic Membership. Then, the dating site will provide you with a Discover List with compatible singles that align with your results. Your Discover List is constantly updated as new members join.

Communication Features

You can communicate with singles on the dating platform in several ways. You can send them a pre-written icebreaker to spark a conversation, share a smile, or craft an original message. eHarmony also features a video chat feature for Premium subscribers. 

eHarmony Pricing and Membership Options

eHarmony offers two membership options: Basic and Premium. The Basic option is free of charge but has limited features, while the Premium option is a subscription-based membership that unlocks advanced features. You can purchase a six-month membership for $65.90/month, a 12-month membership for $45.90/month, or a 24-month membership for $35.90/month. 

Free vs. Paid Features

The Basic membership offers unlimited matches and messages and access to the messaging tools. In contrast, the Premium membership includes all that plus the ability to view users’ photos, see who has viewed your profile, access enhanced search features, and view your Personality Profile.

Additional Paid Features

As a Basic member, you won’t receive access to your Personality Profile, which outlines the results of your Compatibility Quiz, because this feature is only available with a Premium membership. If you’re not interested in upgrading to a Premium membership, you can contact customer service to purchase your report separately. 

Key Features of eHarmony

Now, let’s move on to some of eHarmony’s key components, including the matching system, video date option, Personality Profile, and search filters.

Compatibility Matching System

eHarmony’s compatibility matching system is what makes this dating website so novel. Instead of focusing on your hobbies and interests, the Compatibility Quiz is more of a psychological assessment. It’s like an in-depth personality test that assesses certain aspects about you, such as your emotional temperament, communication style, and personality traits, to determine the kinds of people you’re most compatible with. 

Video Date Feature

The Premium membership includes a Video Date feature, which invites matches to video chat on the platform. This provides a great way to gauge your interest and attraction to each other before meeting up in person. This feature is also a safety measure that can help you confirm that the person you’re meeting is, in fact, a real person who is not scamming or catfishing you.

Personality Profile Insights

Your Personality Profile is a detailed report summarizing your Compatibility Quiz results. It includes insights about your personality, a description of the kind of person you’re most compatible with, and tips for finding a partner. 

You can access your profile for free with a Premium membership or purchase it separately with a Basic membership. 

Personality Profile Insights

eHarmony lets you search and filter your matches by certain criteria. For example, you can narrow them down by age, height, religion, and location, among other specifications. This helps you see the results that best align with your dating goals and preferences. 

eHarmony User Reviews and Experiences

What are other users saying about their experiences on this dating website? Let’s check out some reviews.

App Store Reviews

App Store reviews actually gave eHarmony an impressive 4-star rating. Some of the positive reviews discussed having luck finding forever partners on the dating website. However, many of the more recent reviews were far more negative. Of the complaints, most reviews discussed the low volume of quality matches and the high volume of bots. Many reviews also discussed how limited the dating pool is and how few features are available without a subscription. 

Google Play Store Reviews

Out of 58.5K reviews, eHarmony earned a 3-star rating on the Google Play Store. That said, the most recent reviewers gave the dating site one star, with the majority of them discussing issues with canceling their accounts, discontent with paywall features, and dissatisfaction with the quality and number of matches. 

Trustpilot Reviews

Trustpilot gave eHarmony a 2.7-star review out of 2,075 reviews. Of those reviews, 63% of them were one-star ratings. Similar to the reviews on other sites, many unhappy reviewers complained about issues with scammers, fake profiles, and limited matches in their areas. They were also dissatisfied with the cancellation policy. As for the more positive reviews, some applauded the site for being easy to navigate and providing a way to make new connections. 

Reddit User Opinions

Reddit users supported many of the claims we saw in other reviews, as they discussed the low-quality matches and high number of fake profiles. They also discussed how it’s not worth paying for the subscription or how they got stuck paying for the account despite wanting to cancel. Furthermore, many mentioned how the dating site used to be viable but has gone downhill in recent years. 

Is eHarmony Legit?

Yes, eHarmony is a legitimate dating website that has helped singles find love, but as with any online dating site, you must take steps to ensure your safety. 

Safety and Security Measures

eHarmony has a Trust & Safety Team that focuses on ways to keep its users safe. The dating site also has an SMS verification feature, which lets you confirm your identity and receive an SMS verification badge on your profile. The video feature (only available for subscribers) is another safety tool as it helps you screen matches before meeting them in person. Furthermore, if you experience suspicious or abusive activity on the app, you can block and report users. 

Privacy Policies

eHarmony collects, stores, and shares personal information with third parties in accordance with the law. The company also reserves the right to share personal information with law enforcement in cases of abuse or domestic violence. 

Success Stories and Match Statistics

The dating website claims it has helped more than two million singles find love. What’s more, one source said eHarmony is responsible for contributing to over 600,000 marriages

eHarmony vs. Competitors

So, how does eHarmony compare to its competitors? Let’s take a look. 

eHarmony vs. Match.com

eHarmony and Match.com are both OG dating sites, but they differ in their approaches. While eHarmony focuses on its Compatibility Quiz, Personality Profiles, and Discover List, Match.com encourages users to set their own preferences and browse profiles based on their own preferred search criteria. 

eHarmony vs. Tinder

Tinder is renowned for its swipe-based approach based on the user’s profile photos and a short description. eHarmony, on the other hand, takes a much more involved approach, as it relies on personality tests and compatibility results. Furthermore, Tinder tends to attract singles looking for hookups and casual relationships, while eHarmony is geared toward serious relationships. 

eHarmony vs. Bumble

Bumble is another swipe-based app that has several special quirks. For instance, in heterosexual matches, only the woman can initiate the conversation, and if they don’t do it within 24 hours, the match disappears. These features create a sense of urgency that eHarmony lacks. In fact, eHarmony’s in-depth questions and personality assessment create a slower dating atmosphere by design. 

Pros and Cons of Using eHarmony

Let’s discuss some of the top advantages and disadvantages of using eHarmony. 

Advantages

eHarmony’s unique approach to assessing compatibility is certainly something to be celebrated. This dating site has a commitment to learning about singles and helping them make connections through in-depth and thoughtful questions that reveal a lot about a person. Unlike some of the more fast-paced dating apps out there, eHarmony encourages a slower, more mindful approach to online dating. 

Disadvantages

As for the disadvantages, we can’t ignore the limitations of the dating site’s free version or the issues associated with the subscription. Some of the cons involve the hefty price of membership and the fact that it’s very difficult to cancel. Furthermore, many users have complained about the high volume of bots on the site, which can make it difficult to make meaningful connections with real people. 

Is eHarmony Worth It in 2024?

Whether eHarmony is worth it depends on a number of factors. If you’re willing to spend money for the subscription and put time and effort into answering the questionnaire and sorting through matches, it could be worth it for you. However, you should be mindful of the numerous fake accounts and issues with cancellations. 

Who Should Use eHarmony?

Singles who are serious about seeking long-term commitments and are willing to take the time to thoughtfully answer the questionnaire should use eHarmony. 

Who Should Avoid eHarmony?

Singles who are looking for casual relationships and hookups and don’t want to expend the time or energy building out a profile and browsing matches are not well suited for eHarmony. 

When Tawkify Might be Right for You

Online dating can be challenging no matter which site you use. That’s why we recommend working with one of our professional matchmakers at Tawkify. 

When you sign up with us, you’ll get paired with a dedicated matchmaker who is committed to your dating success. We take a personal approach to matchmaking, as we host one-on-one consultations to learn about your dating preferences and then hand-select matches from our database of relationship-ready singles that align with your criteria. We screen all our candidates and even arrange your dates for you. Here at Tawkify, we strive to take the stress out of online dating!

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