It’s Just Lunch Matchmaking (2024): Cost & How it Works

In your search for a matchmaking service, you’ve probably come across the company It’s Just Lunch. Before choosing the best dating solution for your romantic journey, it’s crucial to get every piece of info you can to make an informed decision. 

That’s why we’ve thought of every question you might have about It’s Just Lunch and answered them right here. Dive in for an overview of the matchmaking service, including reviews, costs, and how it works.

What Is It’s Just Lunch Matchmaking?

It’s Just Lunch is a matchmaking service for professional singles who are tired of spending time swiping on dating apps. The company takes a personalized approach to helping its clients find potential mates, without algorithms and including the assistance of professional matchmakers along the way. The general message of the It’s Just Lunch website is that the service is convenient, time saving, and private. 

It’s Just Lunch has clients who live all over the world, including in the United States, Canada, Europe, and Australia. It’s website isn’t clear about which cities that the company doesn’t service, but it does note that people who live outside of these cities can still become clients if they are willing to travel to meet their matches.

What Are It’s Just Lunch’s Reviews Like? 

Get some insights into what people think of It’s Just Lunch through our overview of different review sites.

It’s Just Lunch Reviews on Reddit  

Although one Reddit commenter says that they met someone great and went out on a few dates with them, most of It’s Just Lunch reviews on Reddit are quite dismal. Here’s an overview of the comments made about It’s Just Lunch: 

  • Didn’t take negative feedback into account
  • Matches didn’t meet certain criteria
  • Bad customer experience and poor communication
  • Frustrating sales tactics, where It’s Just Lunch kept reaching out even after saying no to a membership
  • Too expensive for low-quality matches
  • A waste of time and money

It’s Just Lunch Reviews on Trustpilot 

It’s Just Lunch has an average 3.2-star rating on Trustpilot, with 64% 4- and 5-star reviews and 27% 1-star reviews. There are many positive comments about It’s Just Lunch, with some reviewers saying that they were impressed with the initial interview and their first date with a match and that the process is enjoyable. Positive reviews overwhelmingly note that the It’s Just Lunch matchmakers are the stars of the show, that they truly listen and are cheerleaders for their clients. 

There are some negative reviews on Trustpilot, too, many of which note that the pool of active clients doesn’t seem very large, that the team isn’t very responsive, and that It’s Just Lunch is a waste of time and money. 

It’s Just Lunch Reviews on ConsumerAffairs 

On ConsumerAffairs, It’s Just Lunch rings in at a 3.8-star rating, with nearly 7,000 reviews total. The bulk of reviews are positive; only 18% are 1-star reviews.

Many of the reviews on the ConsumerAffairs website seem to take a less black-and-white perspective of It’s Just Lunch than reviews on other sites, acknowledging that a successful matchmaking process can take some time to see success. Reviewers echo similar pros and cons as mentioned on other sites, such as good dates and great matchmakers on the pros side and low match quality and a waste of money on the cons side.

It’s Just Lunch Reviews on Yelp

It’s Just Lunch has several Yelp sites according to locations, but across the board, the ratings are low, with none of the averages above three stars. Some reviewers note that they had a good experience with the matchmaking service, but most don’t recommend paying for it.

It’s Just Lunch Reviews on BBB

The matchmaking service has an average 3.88-star score on the Better Business Bureau’s (BBB) site, with 32 total reviews. Most of the reviews are stellar, with only a handful that give It’s Just Lunch a 1-star rating. 

The positive reviews note that the experience with It’s Just Lunch exceeds expectations and that the matchmakers did their jobs well. Most of the negative reviews are from people sharing their perspective that the company is a scam.

Does It’s Just Lunch Have any Complaints or Lawsuits? 

There are 44 total complaints about It’s Just Lunch filed with BBB, 13 of which have been closed. Complaints range from allegedly not receiving paid services listed in the contract and not being matched with people who meet their criteria, to poor customer service and a lack of transparency around the number of potential matches in a location.

The company has also encountered some lawsuits over its lifetime. One of the class-action lawsuits was settled “to resolve claims that the site overcharged customers and matched clients while ignoring their stated dating preferences,” according to Top Class Actions.

So Is It’s Just Lunch Legit or a Scam? 

It’s Just Lunch is a legit company that provides matchmaking services, but many reviewers believe that they were scammed, with some clients even bringing lawsuits against the company.

How Does It’s Just Lunch Membership Work? 

It’s Just Lunch uses what it calls a signature process for matchmaking. 

First, you’ll fill out an online form on its website, which only asks for basic information. Then, someone from the It’s Just Lunch team will reach out to schedule a conversation, learning more about your dating and relationship needs, the type of person you’re looking for, and your dating history. This also gives singles an opportunity to discover more about the It’s Just Lunch approach. 

Once you become a member, the active matchmaking search begins. It’s Just Lunch matchmakers search for potential matches based on the initial interview, your location, your preferences and deal-breakers, and on-going feedback from members throughout the process. 

Once a match is made and both people agree to meet, the It’s Just Lunch team sets up an in-person date (usually lunch, after-work drinks, or weekend brunch)—all you need to do is show up. From there, you can exchange information to meet again. 

It’s Just Lunch matchmakers invite feedback for matches and dates so that they can apply that information to their search.

How Much Does It’s Just Lunch Cost? 

It’s Just Lunch does not include pricing on its website, but some of the membership costs listed in BBB complaints range from $1,000 to $5,000 per contract. For accurate pricing, individuals will need to contact the company.

Is It’s Just Lunch Worth the Money? 

Whether or not It’s Just Lunch is worth the money is up to you. According to online reviews, some people really enjoyed their matchmaking experience with the company. But there are many reviewers who claim that it’s a waste of money. 

What Is It’s Just Lunch’s Success Rate? 

It’s not clear what It’s Just Lunch’s success rate is. Its website only notes that the company has set up more than 2 million first dates, which doesn’t necessarily mean that they turned into second dates or long-term relationships.

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